Privacy policy for shelavionex.com

Your privacy is important to us. This policy outlines how we collect, use, and protect your information when you use our website or contact us.

Information we collect

We gather only the information needed to provide our services and support your requests.

• Personal details such as name, email address, and phone number submitted through contact forms.
• Information about your enquiries, feedback, and preferences shared during consultations.
• Technical data, such as IP address and browser type, for site security and analytics purposes.
• Cookies and similar technologies to enhance user experience and site performance.

How we use your information

We use your data responsibly to deliver services and improve your experience.

• Responding to your enquiries and providing requested information.
• Arranging and managing consultations with our team.
• Improving website functionality and analysing usage patterns.
• Complying with legal and regulatory requirements in Australia.

Legal basis for processing

We process your data in accordance with Australian privacy laws.

Your data is processed for legitimate interests, compliance, and to fulfil your requests. Consent is obtained where required.

Information sharing

We do not sell your data. Information is only shared for service delivery or legal compliance.

• With trusted service partners who help us operate the website and deliver consultations.
• If required by law or to protect our rights and users’ safety.
• In connection with business transfers or restructuring, subject to confidentiality.

Data security

We use technical and organisational measures to safeguard your information. Access is limited to authorised personnel, and data is stored securely to prevent unauthorised use or disclosure.

Your rights

You have control over your information and can exercise privacy rights at any time.

• Access your personal data held by us.
• Request correction of inaccurate information.
• Request deletion of your information where allowed by law.
• Object to processing or request restrictions as per privacy regulations.

Cookies and tracking

Cookies help us enhance your browsing experience and analyse site performance. You can manage cookies through your browser settings.

See cookie policy See cookie policy

Contact us

For privacy questions or requests, contact us by email, phone, or mail using the information below.

Policy changes

We may update this policy to reflect changes in our practices or regulations. Please check periodically for updates.