Our approach to financial planning consultations
Transparent and practical
We follow a clear, step-by-step process designed to provide actionable insights for your financial planning. Each consultation covers APR rates, fees, and repayment terms relevant to your needs.
Results may vary based on each situation.
Meet our team
Experienced, client-focused professionals
Rachel Evans
Lead Advisor
Master of Finance Sydney University
18 years "Compliance reviews"
Westpac Group
Awarded for compliance excellence
Client satisfaction leader
With over 18 years in finance, Rachel specialises in compliance and transparent client communication. She is dedicated to delivering clear, tailored guidance.
Mark Hughes
Senior Consultant
Bachelor of Commerce UNSW
15 years "Client consultations"
ANZ Banking Group
Recognised for clear communication
Led client advisory projects
Mark brings 15 years’ experience in analytical financial consultations, focusing on transparent discussions and ongoing support for clients.
Priya Sharma
Client Service Manager
Diploma in Financial Services TAFE NSW
7 years "Client support"
Suncorp Group
Improved client response times
Strengthened service delivery
Priya ensures every client receives timely updates and accurate information. Her background in customer care strengthens our client-first approach.
David Chen
Strategy Analyst
Master of Applied Finance Monash University
8 years "Market review"
NAB
Developed new review processes
Awarded for analytical insight
David specialises in holistic reviews and analytical support, ensuring that each recommendation is practical and well-researched.
Our consultation process
Each step is designed to provide practical, transparent guidance that addresses your individual needs, APR rates, fees, and terms.
Initial inquiry and assessment
We begin by understanding your situation and objectives. This ensures our guidance is relevant and practical from the start.
Our goal
Clarify your financial goals and needs.
What we do
Our advisors gather details about your current situation and objectives in a confidential discussion.
How we do it
We use structured questionnaires and one-on-one calls to collect relevant information, focusing on your priorities.
Tools used
Secure forms, phone consultations
Expected results
Summary of your objectives and initial assessment document
Options and scenario review
We outline available options, discuss APR rates, fees, and repayment terms, and explain each scenario with full transparency.
Our goal
Ensure you understand choices and consequences.
What we do
Present a range of scenarios, each with clear explanations of associated terms and requirements.
How we do it
Visual aids and written summaries help illustrate possible directions and implications.
Tools used
Scenario charts, written reports
Expected results
Detailed comparison of options and terms
Personalised recommendations
We offer tailored guidance based on your situation, outlining the reasoning behind each recommendation and potential impacts.
Our goal
Provide relevant, actionable advice.
What we do
Develop practical guidance, referencing all relevant APR rates, fees, and repayment terms discussed in previous steps.
How we do it
Collaborative sessions ensure advice reflects your preferences and circumstances.
Tools used
Consultation notes, action plans
Expected results
Personalised action plan and summary letter
Follow-up and review
We check in periodically to review your progress and update recommendations as your situation changes.
Our goal
Support ongoing financial health.
What we do
Periodic reviews and updates ensure our guidance remains relevant and practical.
How we do it
Scheduled check-ins, open communication, and feedback collection.
Tools used
Review forms, follow-up calls
Expected results
Updated action plan and review notes
How we compare
A transparent approach sets us apart from others
shelavionex
Client-focused consultations
Fee transparency
Clear, upfront explanations
Ongoing support
Regular plan reviews
Personalised approach
Tailored guidance provided
Regulatory compliance
Australian standards followed
Firm A
Standard consultations
Fee transparency
Clear, upfront explanations
Ongoing support
Regular plan reviews
Personalised approach
Tailored guidance provided
Regulatory compliance
Australian standards followed
Firm B
General advice only
Fee transparency
Clear, upfront explanations
Ongoing support
Regular plan reviews
Personalised approach
Tailored guidance provided
Regulatory compliance
Australian standards followed